Frequently Asked Questions

🍽️ Product Information

Q: What materials are used in Kunhar India products?

A: All our products are made from high-quality, food-grade ceramic. We use lead-free glazes and non-toxic materials that are safe for food contact and daily use.

Q: Are Kunhar India products microwave safe?

A: Yes! All our ceramic products are microwave safe and tested for standard heating cycles. Avoid extreme temperature changes for best results.

Q: Can I put Kunhar India ceramics in the dishwasher?

A: Absolutely! Our products are dishwasher safe. Place them securely in the dishwasher racks and use standard cycles.

Q: What sizes are available in mixing bowl sets?

A: Our mixing bowls come in various configurations: - 4-piece sets: 400ml, 600ml, 800ml, 1500ml - 3-piece sets: 400ml, 600ml, 800ml - 2-piece sets: Various 400ml combinations - Individual bowls: 200ml to 1000ml

�� Design & Colors

Q: How many color patterns are available?

A: We offer 11+ different color patterns including Red Chidi, Blue Luster, Black Luster, Green, Grey, Blue Flower, Coconut White, and seasonal designs.

Q: Are the designs hand-painted?

A: Many of our premium pieces feature hand-painted designs by skilled artisans. These include our dessert bowl collections and specialty items.

Q: Do colors fade over time?

A: Our ceramic glazes are fired at high temperatures for durability. With proper care, colors will maintain their vibrancy for years.

🛒 Ordering & Shipping

Q: How long does shipping take?

A: Standard shipping takes 3-7 business days within India. Express shipping options are available for faster delivery.

Q: Is packaging secure for ceramic items?

A: Yes! We use specialized packaging with bubble wrap and protective materials to ensure your ceramics arrive safely.

Q: Can I track my order?

A: Absolutely! You will receive tracking information via email once your order ships.

🔄 Returns & Exchanges

Q: What is your return policy?

A: We accept returns within 30 days of delivery if items arrive damaged or defective. Please contact our customer service team immediately.

Q: Can I exchange for different colors/patterns?

A: Yes! Subject to availability, we can exchange unopened items for different colors or patterns within 15 days of delivery.

Q: What if my item arrives broken?

A: We take full responsibility for shipping damage. Contact us within 48 hours with photos, and we will send a replacement immediately.

🧼 Care & Maintenance

Q: How do I clean stubborn stains?

A: Soak in warm soapy water for 15-20 minutes, then gently scrub with a soft brush. For tough stains, use baking soda paste.

Q: Can I use Kunhar products in the oven?

A: Our products are designed for microwave use. For oven use, please check individual product specifications as some items may have temperature limitations.

Q: How do I prevent chipping?

A: Handle with care, avoid dropping, dont stack too heavily, and store with protective padding between pieces.

🎁 Gift Options

Q: Do you offer gift wrapping?

A: Yes! We provide elegant gift wrapping options perfect for weddings, housewarmings, and special occasions.

Q: Can I customize sets for gifts?

A: We offer custom gift sets combining different products. Contact our team for personalized gift combinations.